• Please, report any problem immediately, especially the water leaks. • Please, do not smoke inside and near the house - 10 ft is minimum from the house, do not turn on loudly your laptop/TV, do not talk loudly - better in your room, quiet - this is very important • Please, remember that a shared eat-in kitchen is a common space - the tenants should occupy the kitchen only for cooking/eating, not for relaxation time/consuming alcoholic drinks. Please clean up shared areas after yourself and move the trash to the outside garbage bins. • Pets are allowed only if the neighbors do not have allergies. Please note, that cats are usually more allergic than dogs (must declare before booking). • All guests/tenants must present their IDs under the house owner/operator request. Personal Guests of the current tenants are allowed only in personal spaces, and they are not allowed in the common spaces such as kitchens. They also must present their IDs under the house owner/operator request. • Handling the keys is very important. We suggest to the tenants to make copies of the keys and attach a good plastic cover label for every key. Returning the new key copies will result in a $20 premium. Locking the keys inside will result in a $30 penalty and loss of them in $30 additional penalty. At the departure, a tenant leaves the keys inside the room and the bedroom is left unlocked (!). A picture with keys left in the room is appreciated. • Sometimes we need to do repairs in our properties that result in daytime noise. Important, please, inform us before booking if you need to sleep during day-time from 9 am until 8 pm and we will answer whether we can provide this quietness. Do not hesitate to ask for a discount if the noise happens for a few days • Over a month tenants should sign an association rental agreement (lease) under the owner/operator request. The association agreement lists the guests sharing the apartment and common rules, as well as optionally total apartment rent amount. This association agreement can be shown only to city inspectors and mortgage banks on the condition of privacy. Signing a lease does not overwrite any AirBnb agreement. • Right to entry to a tenant place is managed by the MA law, a landlord entry is eligible to show the apartment to prospective tenants, purchasers, lenders, or their agents, to inspect the premises, to make repairs. Cooperation from the tenant is expected. The landlord promises to respect the privacy of tenants. • A tenant provides a personal email for sending important documents and group events information from the host/operator. The host guarantees email privacy and no distribution to 3rd parties. This rule is not mandatory for less than a month visitors. • A tenant allows quiet knocking of a bedroom door from the host for communications from 9 am to 9 pm. Please, let us know if you are not comfortable with this rule and we can accommodate. • Tenants/guests must declare their cars before bookings, not declared cars would not be allowed to park. • Moving garbage bins to a street for garbage collection is appreciated, ask for a discount for this. Cleaning from snow is appreciated, the landlord compensates for the effort. It’s extremely important for each member of the community to be respectful and play their part in being a good neighbor. • Important – personal space heaters are not allowed. If you feel cold, please contact us and we will find a solution for you probably increasing the thermostat temperature setting. It is expected that a guest will try to save the utility expenses by not running power consumption devices all the time, not raising or lowering the thermostat setups without a host agreement. About reviews: We do our best to provide guests with the best quality in great quiet locations, clean the apartments thoroughly, and our prices are below average. We try to describe our locations as accurately as possible. We mostly provide a private or sometimes semi-private (for 2 bedrooms) bathroom and all of our locations have free laundry facilities. We value honest feedback and if something doesn't match our description, we'll fix it as soon as possible. However, we consider it unfair if the rating of the review is reduced for a reason already described in the description. For example, if we show that the apartment has 4 rooms, then we consider it unfair to reduce the rating because of 4 people in the kitchen. In addition, we ask guests to report any issue immediately and consider it unfair to downgrade for unreported or immediately resolved issues.